Shaw Webmail not Working | Let’s Fix it!
Are you having trouble with the Shaw Webmail right now? Can’t access the emails, send or receive emails? Then you are not alone. These kinds of issues occasionally occur with the webmail services. This guide will walk you through the common reasons why Shaw Webmail not working, and provide the corresponding solutions to get the webmail back online.
Usually, these kinds of outages can be resolved easily, as they often occur due to common reasons. Otherwise, it could be a temporary outage. However, it is important to have a reliable option to store emails locally for future use, which you can explore here.
Reasons Why “Shaw Webmail Not Working” Properly?
Understand the common reasons a webmail is acting up. These are the most frequent causes for any webmail service to not work properly.
- Internet Connection: It is one of the most basic and overlooked reasons. Therefore, we need to check the internet connection whenever Shaw Webmail is not working.
- Issues with Browser: An Outdated browser, extensions or accumulated cache or cookies could also interfere with the webmail services while accessing through that particular browser.
- Server Outage: Other common and temporary issues that occur are the server being down for maintenance.
- Account Settings Error: If you are using the Shaw Webmail in another email client, then you must ensure the account configuration settings are correct. Get the complete details below.
These are the common and prior causes which lead to issues with Shaw webmail connecting to the live server. Find the elaborated troubleshooting steps below.
Try using Email Backup Software to save or migrate the emails from the Shaw Webmail to a preferred location or email client. Check out the trial version from the link below:
How to Fix Shaw Webmail Not Working: Step-by-Step Solutions
If you Shaw webmail is not working, as we discussed, the issue can be due to various reasons, such as internet connectivity problems or temporary service outages. Fortunately, most of the problems can be resolved with the basic troubleshooting methods. Follow the steps below to restore access to the Shaw webmail account.
Check Internet Connection
- Verify the Wi-Fi or Ethernet connection: Check whether you can access other websites. If not, the issue is not the Shaw webmail.
- Restart Router: Switch off the router, then turn it back on and check the connection.
Verify the Login Credentials
- Ensure the email address and password are correct. Check that there are no typos in the Shaw webmail email addresses.
- Always use the office website to access the Shaw webmail account.
Troubleshoot the Web Browser
- Try other browsers: If you are using Chrome, try using another browser. This will help to determine if the issue is within the browser or not.
- Clean the Browser cache and cookies: The Cache stores website data for faster loading, and cookies track user preferences and on-site browsing activity to deliver a personalised experience.
- Chrome: Go to Settings > Privacy and security > Delete Browsing Data > Cookies and other site data.
- Firefox: Options > Privacy and Security> Cookies and site data > Clear Data.
- Edge: Go to options> Delete browsing data > Cookies and other site data > Clear Now.
- Browser Extensions / Add-ons: We all use Extensions of different kinds to enhance our working experiences. Once disable the extensions and try accessing the Shaw webmail, if it is working, enable one by one and check which one is causing the issue. Alternatively, use incognito mode, as it does not load extensions.
Shaw Mail Outage
Once, visit the Shaw support Website https://webmail.shaw.ca/. Shaw often provides real-time updates regarding service interruptions, unexpected outages on the support platform.
Verify Email account settings (if configured with another Email client)
If you are using another email client to access and are experiencing issues like “Shaw webmail not working on Outlook”, then follow these steps:
Ensure the server settings are correct:
- Incoming Mail Server (IMAP): imap.shaw.ca ( Port: 993, Security: SSL/TLS)
- Incoming Mail Server (POP): pop.shaw.ca (Port: 995, Security: SSL/TLS)
- Outgoing Mail Server (SMTP): smtp.shaw.ca (Port: 587 or 465, Security: SSL/TLS)
Disable Security Software
Disable the antivirus software or firewall and try accessing the Shaw webmail. If it works the the security software is interfering with the connection of the Shaw mail with the login server.
Conclusion
In this informative blog, we have covered all the common issues that align with the connectivity issue of Shaw webmail. Try out all the troubleshooting methods mentioned here. If nothing works, it’s time to contact the Shaw Customer Support directly.